Contact Us

Have questions, feedback, or need help downloading a video? We are here to assist you.

Direct Support Email

📩 Email: support@fadown.com

We typically respond within 24–48 business hours.

What Can We Help You With?

  • Broken Links & Errors: If a specific public video or reel fails to generate download links, let us know with the video link.
  • DMCA & Copyright: If you are a copyright owner requesting link restrictions under our DMCA policy.
  • Suggestions & Feedback: Ideas to improve FaDown features, speed, and usability.
Note: FaDown does not host or store any videos on its servers. All downloads are fetched directly from Facebook CDN networks.